FAQ: time loop. Help! Leif & Thorn Volume 6 is stuck in a
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

Where can I read Leif & Thorn online?

leifandthorn.com

Eight years and counting!

Last updated: June 30, 2023 18:24

Other than buying the books, how can I support Leif & Thorn?

Lots of ways. Just a few examples…

  • Find your local library and request that they add the books to their collection

  • Talk about the comic on social media! And/or your blog, and/or whatever online communities you’re in

  • Follow the artist on social media (@ErinPtah on Twitter, leifandthorn on Tumblr and Facebook) and comment/share the promo posts there

  • Read the comic online…and, if you feel inspired, join the conversation in the comments section

Last updated: June 30, 2023 18:24

How did you make those awesome digital mockups?

I browsed a LOT of online template sites, and grabbed whatever looked good.

The book mockup used here is by DesignBolts: http://www.designbolts.com/2018/06/07/free-beautiful-paperback-book-title-with-spine-mockup-psd/

Old tablet screen shown in the digital rewards is from Freepik: https://www.freepik.com/free-vector/black-tablet-mockup_764893.htm

New one is from Dribble: https://dribbble.com/shots/3184722-Ipad-Photo-Mockup-Freebie

And the boxset in the stretch goals is by CoverVault: https://covervault.com/6-x-9-book-box-set-psd-mockup-template/

Last updated: June 30, 2023 18:24

BackerKit didn't ask for my address, how will you know where to ship Leif & Thorn Volume 6?

BackerKit doesn’t ask about that until the campaign is over. (This is so I don’t get duplicate/contradicting information from people who change their pledges while it’s is live.)

After the funds are transferred, I’ll send surveys to all backers to collect the information I need, including shipping addresses for everyone who got a paperback (or several).

Last updated: October 04, 2023 12:15

BackerKit didn't charge for shipping when I made my pledge. How much is it going to cost?

For US backers: as usual, I built the cost of shipping into the pledge levels.

For backers outside the US: we won’t know the exact cost until I start putting your packages in the mail! But here are some rough estimates to help you make a budget (based on current USPS rates, all prices are in USD):

For a single book:

Canada: $20
European Union: $25
Rest of world: $35

For the whole 6-book backlist:

Canada: $60
European Union: $75
Rest of world: $85

Depending on your country, there may also be customs fees/tariffs charged when the package arrives. I don’t control or collect those at all – please check with your local postal service to see if they’ll affect you.

Last updated: October 04, 2023 12:27

Are you sure you can ship Leif & Thorn Volume 6 to my non-US country at all? We keep having trade blocks, and new taxes, and quarantines, and, and, and...

All the international backers on previous Leif & Thorn campaigns have gotten their books. I have no intention of breaking that streak now!

If there are problems with shipping to a specific country when the rewards are ready to send, I’ll get in touch with the affected backers, and figure out a solution that works for each of you.

This happened with the Volume 4 campaign! Shipping services from the US to Australia and New Zealand were temporarily suspended. I ended up holding on to those backers’ packages longer than expected, then shipped them once the normal rates resumed, and they all arrived just fine.

Last updated: October 04, 2023 12:24

If my tier includes a paperback with a hand-drawn sketch inside, do I get to choose who's in the sketch?

Afraid not. It takes a lot of extra organizational effort on my part – and when I used to offer the choice, most backers didn’t take it anyway. So I’m using the simpler, faster process of “you get what you get.”

Sketched versions of Volume 1 mostly got Leif; Volume 2 was Thorn; 3 was Kale; 4 was Hyacinth; 5 was Agent Dex. (Place your bets now on who I’ll be putting in Volume 6.)

If your tier comes with custom digital art, that’s a separate thing from the physical sketch in the book, and is totally customizable!

Last updated: October 04, 2023 12:28

What are my options for the "extra mini-print" and "extra ebook" add-ons?

I can’t show images in these FAQs, so keep an eye on the Updates – I’ll make posts about your options there.

Last updated: October 04, 2023 12:28

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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